Orders are processed in 4 business days and then shipped. Shipping is on MONDAY (excluding holidays).
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Refund Policy
Returns
Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we cannot offer you a refund only a store credit if deemed necessary.To complete your return, we require a receipt or proof of purchase. Please do not send your item back until you have been instructed to do so.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Late or missing refunds (if applicable)
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet,
please contact us at contact@qsstreats.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.